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Do Personality Assessments Work? Sometimes.

@maialisa, 2016. pixabay.com

@maialisa, 2016. pixabay.com

I’ve always been skeptical of personality assessments. After taking the DISC twice—once getting a D/C and more recently getting a high, nearly even I/D—I found that both results matched my personality on some levels and conflicted on others. This is where my skepticism come in. There’s truth in assessments to varying degrees.

Whether or not you’re looking into assessments for personal insight or to use as a tool for hiring, it’s important to find the right one for you. Recently, I wrote a piece for REALTOR® Magazine on EQ vs. IQ, which examines the concept of emotional intelligence and how it relates to working with clients. I interviewed experts in the field who offered actionable tips for getting in touch with your EQ and applying it to your job in real estate. The article is divided into three parts, and in the last section—which is targeted at broker-owners or hiring managers—I dive into how to recruit high-EQ candidates.

As part of my research, I took Keller Williams Realty’s Keller Personality Assessment (KPA), which I found to be the most accurate and enlightening assessment I’ve experienced to date. It encapsulated so many idiosyncrasies of my personality that it was astonishing. But I shouldn’t be surprised since their business model is all about building teams that work well together. What better way to get a window into a person’s true self than by asking them to take an assessment to learn how they’ll fit in with your group? The key word in that question is “window.”

Whether you’re using DISC, a brokerage tool like KW’s KPA, or another test, such as the Caliper Profile, look at it as one piece of the puzzle (e.g. don’t put all your eggs in one basket). You still need to make sure you’re recruiting the right person or making a good hire. Here are some takeaways after taking the KPA:

Know what you’re assessing. Hiring someone just because you like them or you “click” isn’t always a good idea. Really consider the skillset the job requires before administering the assessment. Know what you’re looking for and have a checklist. Make sure you’re judging candidates not only on their strengths but how those strengths might serve as either pros or cons in a specific position.

@Clker-Free-Vector-Images, 2014. pixabay.com

@Clker-Free-Vector-Images, 2014. pixabay.com

Understand that an assessment might not tell the whole story. Some candidates can overthink their responses when taking an assessment, which may affect accuracy. That’s why it’s imperative to ask follow-up questions pertaining to the results of any tests you administer. Ask the candidate how they feel about the results and how accurate they think they are. Ask for examples pertaining to candidates’ assessed strengths as they’ve played out in real-life or on-the-job.

Don’t put people in a box. I hate using that box cliché, but it’s true. Many assessments cement a person as one way or another, failing to consider how one trait might inform other characteristics. For instance, my high responsiveness, spontaneity, and logical problem-solving skills, coupled with my desire for independence, means I work best in environments that are busy, active, and give me a range of responsibilities to manage. But looking at each of those traits independently, you might not draw that conclusion.

In-person interviews are best. It’s much easier to read someone’s comfort level when you see their body language. You can also give them insight into your company culture. And according to Karina Loken, president of The Loken Group with Keller Williams Luxury International in Houston, if a candidate feels your office is a good fit for them, it’s always good for your organization.

 Read More: Is EQ More Powerful Than IQ?

A Closer Look at CES’s Game Changers

ces-logoAt CES 2018, the consumer electronics’ mega show in Las Vegas this week, I hung out with robots, tried out the latest VR headsets, and talked—yes, talked—to a host of appliances, from a bathroom mirror to a refrigerator. After scouring the show floor, I found several products this year that hold real potential to shake up the real estate market. In the video below, I outlined what I think is some of the best tech I saw at the show this year. But of course, my rankings are subjective so use the poll below to vote for your favorite!

Check out all of REALTOR® Mag’s CES 2018 coverage.

 

Which of these 10 game changers from CES 2018 has the most potential to impact your business?

Get Smarter About Smart Homes

ces-logoConsumers are increasingly curious about smart home technology, and they’re turning to real estate agents as a vital resource for information. Forty-two percent of consumers recently surveyed say they would look to their real estate agent to provide suggestions about how staging their home with smart-home products could impact their sale, according to a new survey conducted by Coldwell Banker. The company presented their findings at the consumer electronics’ mega event, CES 2018, which is taking place in Las Vegas this week. Coldwell Banker is a sponsor of the Smart Home Marketplace at this year’s show.

“Our consumer findings underscore the need for industrywide smart-home education for real estate sales agents,” says Charlie Young, president and CEO of Coldwell Banker Real Estate.

Our interview with David Marine, senior vice president of marketing at Coldwell Banker, delves further into what real estate professionals can expect from buyers and sellers over the next few years:

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The Roskelly Team
Jessica Hood, REALTOR®
1166 Route 3 South #106
Gambrills, MD  21045
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We wanted to let you know how thrilled we were with your service in selling our house! From the very first meeting to the very end, both of you made the whole experience painless. Your professionalism and knowledge of the market in our area gave us confidence that we would be able to sell our house quickly and you delivered! With your track record of selling at least two other homes in our neighborhood each within 7 - 10 days, we had all the confidence and firm belief you could add our house as #3 on your record. You informed us that it would be hard work, but together we met our goal date of putting the house on the market 45 days after we met and you selling it in two weeks. ↵↵We count our blessings every day and firmly believe that you and Jessica are the miracle workers in the real estate industry. You continued to do an outstanding job with the final negotiations and guiding us in the right direction. As a result of listening to you, we were able to sell our house for a fairprice which enabled us to enjoy the next chapter of our lives in Texas. Thank you again for your hel and most of all just being good and honest people in helping others sell there homes. Roger & Susan - Piney Orchard Home Sellers
To say thank you doesn't seem like enough. From day one you only showed interest in what was best for us. Not once did you say "but this would be easier if we did this...." Going into the sale of this property, I knew it was going to be quite the challenge. Short sales are tough enough, but add to the fact that we are a thousand miles from Maryland and had to do the whole thing remotely didn't seem to phase you. You took on this unique challenge without a single complaint. Not only that, but you treated us with respect and courtesy the whole way. You took on burdens during this transaction that many wouldn't have. You and your team stepped up in our absence and made this process appear seamless. I sincerely felt that we had advocates on our side the whole way. I doubt there is a single person who has done business with you that would argue the fact that you're great at your job. And there are plenty of Realtors out there that are good at what they do. What makes you different, what makes The Roskelly Team stand out, is that you are truly good people. Not once did I ever believe this was about the money for you. I believed everyday it was about me. Sally - Piney Orchard Home Seller
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